Q: How do I know which Dog’s Day Out Program will best suit my dog?
A: Well, tell us what you think your dog will like, what YOU are looking for from daycare, and we’ll take it from there! Not all dogs are a “fit” for the Woof Club but the Singular Dog can be customized for any size, age, or personality.
Q: Do I need to make an appointment for daycare?
A: We prefer if, as a courtesy to our schedulers, you can give us a day’s notice of your intention to bring your dog for daycare. We are also aware that “things happen” and are happy to accommodate last minute drop-ins when you need! If you want to bring your dog for the first time, please refer to the Getting Started section.
Q: Feline Daycare…you’re kidding right?
A: Not at all! Check it out.
Q: I want my puppy socialized but I’m concerned that all day in the group might be too much for him.
A: Sometimes Woof Club can be overstimulating or just overwhelming for a younger puppy. Our experienced handlers monitor all Woof Club members for signs of over-stimulation, overheating, getting too cold, getting cranky or just plain old wearing out. Guests can be allowed chill-out time in their indoor suites as needed and will be brought back out to the group as soon as it is judged prudent.
Q: Do you have transportation services? Can you pick my pet up from my home?
A: Not yet (sorry!)
Q: Can you administer medications in daycare?
A: Yes. Medications will be scheduled according to your instructions and you will be asked to sign a “Medication Sheet” on drop-off. We can administer both “scheduled” and “as needed” medications during the day. We do not stock or provide medications.
Q: Do I need to bring a bed?
A: No, a bed is provided in each suite for the lunchtime break.
Q: Do you have web cams in the playfields?
A: No.
Q: Is there any bath discount for dogs in the Daycare Program?
A: No, but you can choose the “Half Daycare/Half Bath” option and get a discount on the daycare portion.
Q: Can my Golden Retriever play in the same group as my Dachshund?
A: If your dogs are here for Woof Club, they will each be in their size-appropriate groups and will therefore not be together except for the lunchtime break when you can request they share a suite. If you want to sign them up for a day of personalized play in The Singular Dog program they can have all their activities together except for Group Play (if you choose Group Play).
Q: Does the Woof Club go outside even when it’s cold and wet?
A: Yes. Our indoor/outdoor Barnyard play area provides us with a great opportunity in inclement weather. The Barn is equipped with a heater and still provides a large enough play area for the large dog group. The Small Dog group can be moved indoors to a playroom if it gets too cold out in the field. We can also provide sweaters and coats for dogs who are particularly sensitive, or we can bring them in for a longer lunch break in their suite.
Q: What about in the summer? My dog can overdo it in the heat!
A: Overheating is something we’re always vigilant about as the summers have been so hot lately. The supervising staff are aware that there are breeds prone to heat exhaustion and that each dog must be monitored closely for signs of overheating. In the summer we choose the shadier fields for the groups. The Barn is equipped with a large fan which lowers the temperature a good deal. We also provide baby pools and make sure the Barn’s concrete floor is kept hosed down so the evaporation also creates a cooler environment. Small dogs can use the indoor playroom if it is too hot for them to be in the field.
