Q: How do I know which Dog’s Day Out Program will best suit my dog?
A: Well, tell us what you think your dog will like, what YOU are looking for from daycare, and we’ll take it from there! Not all dogs are a “fit” for the Woof Club but the Singular Dog may be customized for any size, age, or personality.
Q: Do I need to make an appointment for daycare?
A: Yes! For Singular Dogs – we ask that you reserve at least 24 hours in advance. Woof Club dogs should reserve to come weekly – at least once a week and on the same day/days each week to keep the “pack” consistent. This allows your dog to fit within the same group each time and makes for a stress-free, enjoyable play day. If you want to bring your dog for the first time, please refer to the Getting Started section.
Q: Feline Daycare…you’re kidding right?
A: Not at all! Check it out.
Q: I want my puppy socialized but I’m concerned that all day in the group might be too much for him.
A: Sometimes Woof Club can be overstimulating or just overwhelming for a younger puppy. Our experienced handlers monitor all Woof Club members for signs of over-stimulation, overheating, getting too cold, getting cranky or just plain old wearing out.
Q: Why Quick-Release Velcro Safety Collars for Group Play?
A: How do we balance the concept of safe play with the need to also ensure we can manage the dogs and move them/re-direct them when we need to? This is the question that every one involved with supervising off-leash play needs to ask before carefully examining their processes and procedures to make sure they have a way to minimize risks. Since dogs play with their mouths there is a risk for teeth and jaws to become caught in another dog’s collar. This can result in choking, fighting, and serious injury. Velcro safety collars allow us to handle dogs safely and, in the event of an incident where one dog is caught up with another, they can be quickly undone from either of two velcro strips or, as a last resort, they can be cut off with a blunt-ended emergency seat-belt cutter which is specifically designed to protect a body while releasing it from a restraint.
Q: Do you have transportation services? Can you pick my pet up from my home?
A: Not yet (sorry!)
Q: Can you administer medications in daycare?
A: Yes. Medications will be scheduled according to your instructions and you will be asked to sign a “Medication Sheet” on drop-off. We can administer both “scheduled” and “as needed” medications during the day. We do not stock or provide medications.
Q: Do I need to bring a bed?
A: No, a bed is provided in each suite for the lunchtime break.
Q: Do you have web cams in the playfields?
Q: Is there any bath discount for dogs in the Daycare Program?
A: No, but you can choose the “Half Daycare/Half Bath” option and get a discount on the daycare portion.
Q: Can my Golden Retriever play in the same group as my Dachshund?
A: If your dogs are here for Woof Club, they will each be in their energy & temperament-appropriate groups. Depending on each dog’s play style, they may or may not be grouped together. If you want to sign them up for a day of personalized play in The Singular Dog program they can have all their activities together.
Q: Does the Woof Club go outside even when it’s cold and wet?
A: Yes. Our indoor/outdoor Barn-yard play area provides us with a great opportunity in inclement weather. The Barn is equipped with a heater and still provides a large enough play area even for large dogs. We recommend bringing a sweater or coat for your short-haired or cold-sensitive dogs.
Q: What about in the summer? My dog can overdo it in the heat!
A: Overheating is something we’re always vigilant about as the summers have been so hot lately. The supervising staff is aware that there are breeds prone to heat exhaustion and that each dog must be monitored closely for signs of overheating. In the summer we choose the shadier fields for the groups. The Barn is equipped with a large fan which lowers the temperature a good deal. We also provide baby pools for cooling, splashing, and fun.